Hidden Fee Policy

At Print Portals, we pride ourselves on transparency and honesty in all aspects of our service. We understand that hidden fees and unexpected charges can be frustrating for our customers, which is why we’re committed to offering a straightforward pricing model with no hidden costs.

No Subscription, Contracts or Set Up Fees

We believe in simplicity. Unlike other service providers, Print Portals does not charge any subscription costs, require long-term contracts, or impose setup fees for our bespoke portals. We’re dedicated to making the process easy and accessible for all our customers, regardless of their budget or requirements.

Transparent Pricing

We understand the concerns surrounding hidden fees and unexpected charges. That’s why we guarantee pricing transparency at every step of the process. All costs associated with printing and fulfillment are clearly displayed on our checkout page before finalizing the purchase. Customers have full visibility of their order total and can make adjustments to their baskets as needed.

Refunds and Returns

Our refunds and returns policy ensures that our customers are protected in the unlikely event that they are not satisfied with their order. Details of our policy can be found here.

Communicating Price Changes

In the rare event that price adjustments are necessary, we are committed to transparent communication with our customers. Any changes to pricing or fees will be promptly communicated via email, with clear explanations provided for the reasons behind the adjustments.

Dispute Resolution

We strive to provide excellent customer service and resolve any disputes or concerns regarding charges promptly and fairly. Our customer support team is always available to address any questions or issues that may arise.

 

Legal and Regulatory Compliance

Print Portals adheres to all relevant legal and regulatory requirements to ensure the protection and satisfaction of our customers. We are committed to upholding the highest standards of integrity and transparency in all aspects of our operations.

 

No Set Up Fee

Our portals are completely free to set up and use.

No Ongoing Contract

We have no monthy fees for using our portals.

No Hidden Fees

We will never charge you for artwork or portal updates or new features.

Nationwide Scale

The Backbone of the UK Print Industry

We make getting your bespoke print to multiple locations across the UK easy. Our dedicated account managers, developers, designers and customer support team are working non stop to process millions of print orders each year for scaling businesses of all sizes.

5,000+

Print orders processed through our portals daily.

99.999%

Uptime on our portals.

99.43%

Client retention rate on our portals.

1M+

Products and variations available to choose from.

Build Your Print Portal

Ready to get Started?

Explore more features of our print portals or get started with a free no obligation consultation.

Always Know What You Pay

With transparent pricing and no hidden fees, the price you see on our portals is the price you pay.

Migrate From Your Current Suppliers

Using your invoices, artwork and current stock we'll be able to source any product you currently buy.